Employer's Guide
to Managing On-the-Job Injuries
The Basics: Most Frequent Employee Questions
This section provides answers to questions that employees in the
University Hospitals CompCare program most frequently ask their employers.
Q. Does
University Hospitals CompCare coverage replace my primary health care insurance?
A. No. University Hospitals CompCare is workers' compensation
insurance through the Bureau of Workers' Compensation,
covering only work-related injury or illness.
Q. Does
University Hospitals CompCare cover injuries that occur at home?
A. No,
unless the injury was a result of work-related activity.
Q. If an injury occurs at
work and I go to the doctor, should I present my regular health
insurance card or my University Hospitals CompCare card?
A. For health care related to on-the-job
injuries, the University Hospitals CompCare card
is the only identification card that should be presented.
Q. Where
should my doctor send bills for treating my work-related injury?
A. The address is printed on the
back of the University Hospitals CompCare identification card. It is:
University Hospitals CompCare
P.O. Box 12788
Cleveland, Ohio 44112
Q. What happens if I
quit my job and continue to use my University Hospitals CompCare card?
A. Such use would be unauthorized,
and you would be unable to obtain services. If you leave your current
employment, your University Hospitals CompCare coverage ends immediately. In that event,
you must return the card to your employer. Your new employer's
managed care organization would be
responsible for assuming ongoing care and medical management of any existing
work-related injury.
Q. In an emergency, are there any
restrictions on where I
receive initial treatment?
A. No.
In an emergency, seek treatment at the nearest, most appropriate
medical care facility.
Q. If I have a long-time, nagging pain
in my shoulder that I believe was
the result of an incident at work, does it matter what physician I go to for
care?
A. Yes.
For any work-related injury that does not require emergency care, your first
visit should be to a BWC-certified physician. If you seek care from a
non-BWC-certified physician for a work-related injury, you may
ultimately incur costs related to the treatment services.
|
