Employer's Guide
to Managing On-the-Job Injuries
Welcome to University Hospitals CompCare
Dear Employer:
Thank you for choosing University Hospitals CompCare as your workers’
compensation managed care organization (MCO). We are here to help
you manage your employees’ workers’ compensation health care needs.
If an employee suffers a work-related injury, we will create a
personalized case management plan and facilitate access to
high-quality, timely, appropriate treatment. We have an exemplary
record of disability management, customer service and facilitating
return-to-work.
We pledge to provide you and your employees with the highest
quality, personal service. This means:
- High-quality and compassionate medical care for work-related
injuries
- Access to appropriate treatment to facilitate recovery and
successful return-to-work
- A comprehensive, state-credentialed network of health care
providers covering all 88 Ohio counties
- A customer service line, 1-800-818-7273, where you can
talk to a customer service representative and nurse case manager
specifically assigned to you and your industry
- Online access to claims data and related information through
our full-service Web site,
www.universitycompcare.com
- Frequent communication with you, your employee and the medical provider regarding treatment, recovery and return-to-work status.
University Hospitals CompCare will guide and support you and your employees
through the process, helping them make all the connections they need
to obtain appropriate treatment. This includes providing direct
reimbursement to medical providers for University Hospitals CompCare-authorized
treatments for BWC-allowed, work-related injuries and illnesses.
We’re here to help your employees with their work-related care
needs and reduce your administrative burden.
Sincerely,
Richard W. Hammond
President
University Hospitals CompCare
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