Employee's Guide to Handling On-the-Job Injuries

Step-by-Step Guide to Handling On-the-Job Injuries

In non-emergencies

If you are injured on the job, following these steps in non-emergency situations will help you get treatment as soon as possible and begin the process to recovery.

Step 1
Employee reports injury to employer/supervisor.

Step 2
Employee seeks treatment from a BWC-certified medical provider. All providers in University Hospitals CompCare's network are BWC-certified.

Step 3
Employee identifies University Hospitals CompCare as his or her MCO and shows identification card, if available. Provider contacts employer or University Hospitals CompCare for verification.

Step 4
Employer or provider files First Report of Injury form by FAX to University Hospitals CompCare at 1-800-654-3849.

Step 5
Physician of record determines necessary treatment and contacts University Hospitals CompCare case manager for approval before administering treatments that require prior authorization.

Step 6
Provider collaborates with University Hospitals CompCare case manager on development of treatment plan. University Hospitals CompCare coordinates regular contact among employer, provider and injured worker to keep all parties involved in the treatment and return-to-work process.

Step 7
Employer/provider/University Hospitals CompCare determine that employee can return to work full time.

Step 8
Employee returns to work full time, and University Hospitals CompCare case manager closes the case per BWC guidelines.