University Hospitals CompCare News

BWC Picks University Hospitals CompCare to Manage Care for LTV's Injured Workers

University Hospitals CompCare has been selected by the Ohio Bureau of Workers’ Compensation (BWC) to provide workers’ compensation medical management services for all of LTV Steel Co.’s injured employees. University CompCare’s involvement in the LTV cases began January 14, 2002.

With the recent closing of LTV Steel, which had been self-insured, BWC assumed responsibility for administering LTV’s workers’ compensation claims, including making compensation payments to employees whose injuries and illnesses do not allow them to return to work at this time. In a recent letter to LTV’s injured employees, BWC emphasized that the transfer of claims will not cause people to lose benefit payments to which they are entitled.

University Hospitals CompCare makes a similar pledge: We will provide LTV employees with access to high-quality, timely and appropriate treatment and rehabilitation for their work-related conditions. The transition will be as seamless as possible, and the medical case management program will be of the highest quality.

We have assembled an LTV-specific team to enable injured employees to talk with a customer service representative or nurse case manager familiar with their situation and specific condition. Our provider relations staff works directly with medical providers to facilitate the billing and payment process. Anyone on our LTV team can be reached by calling us at 1-800-818-7273.

Effective immediately, doctors and any other medical providers involved with an LTV work-related claim should send all bills and medical documentation to University Hospitals CompCare at P.O. Box 12778, Cleveland, OH 44112 or by FAX to 1-800-654-3849.

LTV’s injured employees will soon receive information on the transition to help them become acquainted with our organization and the services we provide that are designed to help people get better quicker and reduce their paperwork burden.

As part of assuming responsibility for the LTV claims, BWC had to select one of the state’s managed care organizations to provide the medical management services for those claims. BWC said it selected University Hospitals CompCare because of its affiliation with University Hospitals Health System; its well-established presence and reputation in Northeast Ohio; the URAC accreditation of its case management program; and its team approach covering all aspects of medical management, including customer service, medical case management and provider relations.

University Hospitals CompCare is pleased to be chosen for this assignment and will work hard every day and in every case to fulfill our shared vision with BWC to make the transition easy for LTV’s injured employees and to facilitate the delivery of high-quality health care services.