University Hospitals CompCare News

New Management Information System Enhances Accuracy and Efficiency

University Hospitals CompCare (UCC) has implemented a powerful software package, MCO Solutions, designed to enhance the accuracy of transactions and expedite the case management, return to work, and medical bill payment processes with the Ohio Bureau of Worker's Compensation (BWC).

Developed by Marxware Computing Services, Inc. in Brooklyn Heights, MCO Solutions allows UCC staff to accurately submit First Report of Injury (FROI) information as well as medical bills with the use of integrated technical and clinical editing rules. A key component of the medical bill process is the ability to auto-adjudicate bills by batch, thereby decreasing bill rejection rate as well as increasing bill payment accuracy and turnaround time. MCO Solutions also integrates the authorization process with the bill payment process to ensure only authorized procedures are paid. Moreover, all case management and billing information are available to employers on UCC's web site via a secure Internet connection. Establish your own account from the Employer Portal of the University CompCare web site and click on the “Data Link” icon on the left side.

"Ultimately, the most important benefit from a more accurate, efficient and expeditious case management and claims processing system is enhanced service for the employers and injured workers we serve," says Clairmonte Cappelle, vice president of University Hospitals CompCare.