University Hospitals CompCare News

University Hospitals CompCare Makes a Strong Case for Managed Care in Magazine Article

The Ohio Health Partnership Program (HPP) is a "financially, legally sound approach to integrating managed care into workers' compensation," according to Clairmonte Cappelle, vice president of University Hospitals CompCare, writing in the April 1999 issue of Occupational Hazards magazine.

Cappelle said the program's focus on private/public sector partnerships, recordkeeping and return-to-work performance has helped employers and managed care organizations (MCOs) improve the medical management of work-related injuries. Cappelle said facilitating communication among employers, injured workers, medical providers and the Bureau of Workers' Compensation is one of the most important functions of MCOs such as University CompCare.

For the first couple of years after HPP began in 1997, MCOs were evaluated based on their customer service and claim- and medical bill-processing capabilities. More recently, Cappelle explained, the focus has shifted toward outcome-oriented measures, such as return-to-work rates and customer satisfaction surveys.

You can read the article "Making a Strong Case for Managed Care."