Employee's Guide to Handling On-the-Job Injuries

Step-by-Step Guide to Handling On-the-Job Injuries

In life-threatening emergencies

If you are injured on the job, following these steps in an emergency will help you get treatment as soon as possible and begin the process to recovery.

Step 1
Injured employee is rushed to closest, most appropriate emergency care provider for treatment to stabilize employee and address immediate medical needs.

Step 2
Emergency provider contacts University Hospitals CompCare at 1-800-818-7273 (number found on employee wallet card).

Step 3
Emergency provider and/or employer works with University Hospitals CompCare to gather information for First Report of Injury (FROI) form. FROI information should be sent by FAX to University Hospitals CompCare at 1-800-654-3849.

Step 4
Injured employee visits Ohio Bureau of Workers' Compensation (BWC)-certified physician of record for follow-up care. All providers in University Hospitals CompCare's network are BWC-certified.

Step 5
Physician of record determines necessary treatment and contacts University Hospitals CompCare case manager for approval before administering treatments that require prior authorization.

Step 6
Provider collaborates with University Hospitals CompCare case manager on development of treatment plan. University Hospitals CompCare coordinates regular contact among employer, provider and injured worker to keep all parties involved in the treatment and return-to-work process.

Step 7
Employer/provider/University Hospitals CompCare determine that employee can return to work full time.

Step 8
Employee returns to work full time, and University Hospitals CompCare case manager closes the case per BWC guidelines.